Frequently Asked Questions

Yes, We accept all Insurance companies and will assist you throughout the claim process and make your service as convenient as possible. If you have a deductible, payments can be made by cash, check, debit or credit cards.

No. If you have comprehensive glass coverage your insurance will pay for damage to any piece of automobile glass; side windows, sun or moon roofs, and even your mirrors!

Most insurance companies do cover repairs and will often waive any deductible.

Whether it’s done on the road, your home, workplace or in our shop, your windshield replacement will meet all safety standards. Customers can also bring their vehicle into our climate controlled shop.

We need to know the specifics of your needs in order to provide anything more than a ballpark guess, we’ll send a technician to assess the job and quote it free of charge.

No. There is no extra charge for mobile service. We offer this as a convenience to our customers.

Our equipment is capable of stopping a crack up to 3” with a 99% success rate.

Double pane, triple pane, or insulated glass are made up of multiple panes of glass that are sealed around the edges to create an isolated chamber. If the seal is broken due to glass breakage or the seal wearing out water and dust will slowly get inside the unit. If water is present condensation will ultimately form inside the unit. In most cases, the glass can be replaced without disturbing the window frame. However, the complete glass unit musty be replaced in order to ensure a proper seal.

Annealed glass, sometimes called standard glass, is slowly cooled to relieve any internal stresses. It can then be cut, shaped, and modified. When annealed glass breaks it usually does so in long, sharp pieces. It is generally used when cost is more important than safety or strength. Tempered glass is several times stronger than annealed glass, but when it does break it creates many small pieces that decrease the likelihood of injury. Tempered glass is required in and around doorways, along the floor, and in areas where falls are more likely such as baths and showers. Tempered glass is also used in vehicles except for the windshield.

No, and we suggest you don’t either. Placing a tinted film on the interior pane of an insulated glass unit will cause the air between the panes to heat up, expand, and break the glass. We suggest you replace the glass with tinted glass or install solar screens on the exterior of the windows.